Email + SMS for DTC

Make email + SMS print profit.

We run email + SMS for 7–8 figure DTC brands. Strategy, creative, deliverability — built to move revenue on the P&L, not vanity metrics in a dashboard.

5.0 Trustpilot
Ambitious DTC operators
inbox · live work
Primary2
Promotions
Social
Tap a message to open the full email

You're in good company

SNOW
Small Pet Select
Slumber
Dadbod Supply Co
GSTQ
Total Man
Young Alpha
Stars & Honey
SNOW
Small Pet Select
Slumber
Dadbod Supply Co
GSTQ
Total Man
Young Alpha
Stars & Honey
The choice is clear

Numbers you can take to the P&L

Attributed revenue, real list scale, and ROI you can put in front of finance — not vanity open rates.

0+
Customers emailed
Across high-growth DTC brands
P&L · Cumulative unique recipients reached
$0+
Tracked email + SMS revenue
Attributed to owned channels
P&L · Gross attributed revenue
0x
Avg. program ROI
Return on program investment
P&L · Blended client average
0%
Avg. email revenue growth
Lift within first 90 days
P&L · vs. pre-engagement baseline
Interactive

What is email leaving on the table?

A rough gap check — not a forecast. Pick your category, set your numbers, see the gap to a healthy email mix.

Brand category
Current / mo
$116k
Target (~42%)
$168k
Estimated monthly gap · CPG
$52k/ mo

~$624k annualized if you close the gap to a healthy CPG email mix.

Reach out
What we run

Full-stack retention, zero fluff

Strategy, creative, ops, and reporting — one accountable team that owns outcomes on the channel.

Lifecycle email systems

Welcome series, post-purchase, replenishment, win-back, VIP — engineered as a revenue machine, not a content calendar.

SMS that respects the channel

High-intent, high-margin moments only. We protect your list so every send still feels like a privilege.

Deliverability ops

Inbox placement is a growth lever. Domain health, list hygiene, and send strategy that keep you out of spam.

Creative that converts

Design + copy built for mobile thumbs and brand equity — not another template farm.

Retention strategy

Segmentation, offers, and LTV windows mapped to how your customers actually buy.

Reporting you can take to finance

Clear attribution, month-over-month truth, and the next three experiments already queued.

The BACK framework

The profit is in the process

Build · Add · Convert · Keep — the operating system we install inside every brand partnership. A roadmap from foundation through lifetime value.

B
01

Build

Build the sender infrastructure & customer journey for the perfect revenue-generating base.

A
02

Add

Add new, high-quality subscribers to the list using pop-up testing & new list-building integrations.

C
03

Convert

Convert new subscribers and non-customers into first-time buyers to monetize your list.

K
04

Keep

Keep first-time buyers and repeat customers purchasing, to scale customer lifetime value.

Client signal

Partners, not another agency tab

★★★★★

“We've been working with Anthony and the Transparent Digital team for over two years, and they've been an absolute game changer for us.”

Small Pet Select
Client
★★★★★

“Transparent Digital Agency has helped unlock efficiencies and growth through their expertise in email marketing.”

Slumber partner
Agency partner
★★★★★

“They're incredibly creative, strategic, and genuinely care about our brand's success which is extremely hard to come by.”

Trustpilot review
Verified client
★★★★★

“I've been working with Transparent for over a year. They completely revamped our email and increased KPIs across the board for us.”

Apparel brand
Client
Doing $200k+/mo?

Want 15–50% email growth without another “strategy deck”?

Reach out and we'll filter for fit so both sides waste less time — budget, product, platform, and ambition all matter.