Slumber came to us with a clear need: modernize their email design, improve customer retention, and fix growing deliverability issues that were hurting performance.
Capture
We implemented a 7-step testing system that lifted site opt-ins from 12–17% to 16–26%, bringing in more high-quality leads daily.
Retain
By building automations around key LTV windows, we grew retention rate 32% YoY and accelerated repeat purchases.
Acquire
Using behavior-based flows and segmented offers, we increased first-time customer revenue by 41.7%.
Experience
We redesigned Slumber’s email experience for performance and clarity, resulting in a 36% lift in click-through rate — while restoring inbox trust and deliverability.
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